# Settings

## Action on user leave

This setting allows you to perform specific actions whenever a user who has an active ticket leaves the server.

| Action            | Description                                                                                                                 |
| ----------------- | --------------------------------------------------------------------------------------------------------------------------- |
| Nothing (default) | When a user leaves nothing will happen to the ticket, it will remain open until manually closed by a staff member.          |
| Close             | When the user leaves the server the ticket will automatically be closed.                                                    |
| Send message      | When the user leaves Appy will send a message inside of the ticket letting staff members know the user has left the server. |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.appy.bot/getting-started/ticket-system/settings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.