# Welcome

<figure><img src="/files/P9cFX6e6vf5sAMBaqU4h" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Info**\
By reading this guide, you will learn about everything Appy can do. If you're new to Appy, we suggest you follow this guide by clicking "Next" at the bottom of the page when you're done reading!
{% endhint %}

## Welcome

This documentation is a step-by-step guide to making the most of Appy. The guide is made so everyone can use Appy, no matter what your experience is with discord bots.\
It will take you through Appy as an application bot, but also some of the other functions that Appy has to offer.

The Appy docs are listed on [Github](https://github.com/Appy-development/docs), if you spot any issues feel free to make a pull request!

{% hint style="success" %}
By the end of the guide, you will know everything there is to know about setting up Appy and using its features.
{% endhint %}

### The prefix

Appy's prefix is <mark style="color:green;">**`/`**</mark>. You can type <mark style="color:green;">**`/help`**</mark> for a list of commands or go to our [commands ](/resources/commands)page.

### What is Appy?

Appy is the best **free** to use Discord application bot for your Discord community. Even if you are a small or large community, Appy is an absolute must-have for your community.

<details>

<summary>Read more...</summary>

Appy is a simple, powerful and easy-to-use Discord application bot, who let you easy review your applications.

**Appys features:**

* Easy setup
* Appy offer over 15 customizable settings for your applications to benefit from
* Application Management
* User-Friendly Panels
* Interactive Dashboard
* Role management
* Poll option
* And so much more..

</details>

### Why Appy bot?

It can be difficult to choose the right people for your staff, your gaming clan or anything else you need to have control over who you let in.\
**Appy is the simple answer to this problem.**\
Set up an easy application form and let your users answer your self-made questions. From here you can easily <mark style="color:green;">Accept</mark> or <mark style="color:red;">Deny</mark> them.

<details>

<summary>Read more...</summary>

Every day, every hour and every second, we are developing Appy according to your wishes, so that it becomes the perfect bot for your needs.

**With Appy:**

* You **will** get an easy-to-setup application bot that helps with everything necessary during a recruitment period.
* You **will** get a user friendly dashboard.
* You **will** get better control and an overview of your applications.
* You **will** have better cooperation with the other staff members.
* You **won't** have to handle your applications in your own DM.
* You **won't** have problems with multiple application forms running at the same time.
* You **won't** have problems with your members' applications being lost.

With Appy your applications will run like a dream.

</details>

{% hint style="info" %}
**Who is Appy for?**\
Appy is for those who thought it would be nice to do applications and then be able to review the applications with the other staff members without having to take place through DM.
{% endhint %}

### Is Appy bot free?

Yes! Appy provides both a free to use and paid version of the bot, although the vast majority of users do not need to pay. If you run larger communities where more functions are needed, Premium could be a good idea.

{% hint style="success" %}
If you want to know more about the difference between the free version and the paid version, go to the [Premium](/resources/premium) page or click [HERE](https://www.patreon.com/appybot) to buy.
{% endhint %}

### I want Appy!

Get Appy Bot on your server

{% embed url="<https://discord.com/oauth2/authorize?client_id=853327905357561948&permissions=8&scope=applications.commands+bot>" %}

### VOTE FOR APPY

If you like Appy, feel free to vote for the bot at Top.gg.\
Follow the link below to vote.

{% embed url="<https://top.gg/bot/853327905357561948/vote>" %}


# Set up

Appy is super easy to set up and it will only take a few minutes before the applications start flying in. Then start building your staff by accepting or rejecting the many applications and let Appy add and remove roles automatically as you choose.

{% hint style="success" %}
It is super easy to set up Appy bot, the only thing you need to know to be able to set up an application form on your discord is: [**Dashboard**](#dashboard)**,** [**Applications** ](#applications)and [**Panels**](#panels).
{% endhint %}

{% tabs %}
{% tab title="Dashboard" %}
If you follow this guide, you will get to know Appys dashboard first. \
The [Dashboard ](/getting-started/set-up/dashboard)is an important part of Appy bot and it is in the dashboard are finding everything you need to set up your applications forms and panels.&#x20;

**Click Get Started to start your journey into Appys dashboard.**

<figure><img src="/files/0V5tNou7oIGElrSZsWS4" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Applications" %}
The [Application ](/getting-started/set-up/applications-forms)forms give you control over who you approve for certain things on your server. This can be anything from staff jobs, to game members, various discord roles or anything else that just fits into your community.

<figure><img src="/files/fOTFHZdxXqU5nbdg2tJP" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Panels" %}
With a [Panel ](/getting-started/set-up/panels)you can show which open application forms you have, this provides an easier overview for your members.\
You can have several application forms under one Panel or you can choose to only one. A panel is an easy way for you to display all the application forms that members can access. It is easy to get an overview if for example, you have several application forms open at the same time.

<figure><img src="/files/N9qvQmNB1v6e7IUoXbdp" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Polls" %}
Polls are a fantastic way to get server insight. You can make polls on anything that's on your mind. Go to [Polls ](/getting-started/set-up/polls)to find a guide on how to create a poll.

<figure><img src="/files/epQ3ZGkt5NDN1NsKlKJv" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

Forllow the next pages for a complete guide til Appys features.&#x20;


# Invite Appy

It's super easy to invite Appy bot to your server. I'll here guide you through inviting Appy to your server in 4 easy steps.&#x20;

## 1. Click the link

{% embed url="<https://discord.com/oauth2/authorize?client_id=853327905357561948&permissions=8&scope=applications.commands+bot>" %}

## 2. Select a server

After you have clicked the link, you must now choose which server you want to invite Appy onto.

<figure><img src="/files/rV0yT0MoyaV7lD2NsiJ5" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
Sometimes you must log into your discord first to get this screen.&#x20;
{% endhint %}

## 3. Choose bot permission

Select the permissions you want Appy to have on your server.&#x20;

<figure><img src="/files/7ZmjvXUCVPq0fEP0pS1G" alt=""><figcaption></figcaption></figure>

## 4. Authorize

Click Authorize ![](/files/LmSKwtgKR8j69uHlTRWm)

And you are done! If you need more help about how to invite Appy to your server, please join our [Support Server.](https://discord.com/invite/bDmc55c6zY)


# Dashboard

The dashboard is the core of being able to create application forms.

In order to create good application forms, it is important that you understand and can navigate in Appy's dashboard. The next few pages will step-to-step guide you through the dashboard, so you will be able to use it while you sleep.

## Logging in

When you invite Appy bot to your server, a dashboard will automatically be created for that server. This makes it easier when you have to use it for the first time.

To log in to the dashboard, click the link below:&#x20;

{% embed url="<https://www.appybot.xyz/>" %}

1. Click on Login at the right top corner
2. Log in with your discord account

## Choose your server

When you are logged in, you will be able to see an overview of the servers you are owner of or have the permission to use bot, that use Appy.

<figure><img src="/files/hWBytK5O2WHhdY83HN9E" alt=""><figcaption></figcaption></figure>

Here you must choose which server you want to use Appy on and then click <mark style="color:yellow;">Configure.</mark>&#x20;

{% hint style="success" %}
If you want to invite Appy to one of the servers, click the <mark style="color:yellow;">Invite</mark> button.&#x20;
{% endhint %}

## Server overview

<figure><img src="/files/mAbsQanqOoj5hhX4C9ey" alt=""><figcaption></figcaption></figure>

As you can see above, the first page is divided into 3 sections.\
Its very easy to understand:

* <mark style="background-color:green;">**GREEN**</mark>**&#x20;- The sidebar.** \
  This one will always be displayed no matter where you are on the dashboard. In the sidebar, you will be able to choose the many features that Appy offers. Hold your move over the feature in the sidebar to read about what its.&#x20;
* <mark style="background-color:red;">**RED**</mark>**&#x20;- Server stats.**\
  &#x20;Here you will quickly get an overview of how many applications on a given server have been - accepted and denied. It also shows you whether you have any pending applications waiting to be processed.
* <mark style="background-color:blue;">**BLUE**</mark> **- Help section.**\
  The blue section will in the future contain guides, bot info and other things that could be helpful on the dashboard.

{% hint style="info" %}
**Support**\
If you need help with Appy please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help.
{% endhint %}

## Logs

<figure><img src="/files/WNgb9oYiQZM7DWlVMZWw" alt=""><figcaption></figcaption></figure>

Logging is useful, especially if there are several of you helping each other to create applications, panels or other things on the dashboard.\
To find logging, go to the left sidebar and tap "***Logs***". \
This will show you a page that describes:

* CreatedAt: When the thing was changed/created/deleted.&#x20;
* UserID: The users ID, who have made som changes on the dashboard.&#x20;
* Username: The name of the user who made the changes.
* Action: What is changed.&#x20;


# Applications forms

You are seeking for new staff, it can be a new moderator, staff chief, supporter, a new member for your gaming clan or anything else you need to have control over who you let in. Appys applications is the right choice for this.

## What is an application form?

An application form gives you control over who you approve for certain things on your server. This can be anything from staff jobs, to game members, various discord roles or anything else that just fits into your community.

Appy's application forms allow your members to easily apply for what you are looking for, while the applications will be displayed for you and your staff members in a clear way, with the possibility to accept or deny them.

<figure><img src="/files/fOTFHZdxXqU5nbdg2tJP" alt=""><figcaption><p>An example of a application.</p></figcaption></figure>

{% hint style="info" %}
The submitted applications will be easy for you and your staff members to Accept or Deny.&#x20;
{% endhint %}

## The Application overview

<figure><img src="/files/WK78lRwrb5QT95JikaKX" alt=""><figcaption></figcaption></figure>

In order to understand applications and how to create/edit applications, you must first understand the application overview.\
The Application overview is divided into 3 sections as seen above.

* <mark style="background-color:green;">**GREEN**</mark>**&#x20;- The sidebar.** \
  This one will always be displayed no matter where you are on the dashboard. In the sidebar, you will be able to choose the many features that Appy offers. Hold your move over the feature in the sidebar to read about what its. In this case, select **Applications**.&#x20;
* <mark style="background-color:red;">**RED**</mark>**&#x20;- Applications overview.** \
  This section is for creating new application forms, viewing your application forms and deleting application forms.
* <mark style="background-color:blue;">**BLUE**</mark>**&#x20;- Applications options.** \
  In this section you can edit your application forms. There are various things that can be edited for application forms. It is also from here that you can create questions, tell the bot to give/remove roles and so much more.

## How to make an Application form

Applications forms is easy and very user-friendly to set up. With only a few steps you have made your first application and your members is ready to apply at your server.&#x20;

### 1. Make a new Application

To create a new application, visit the [appy dashboard](https://appybot.xyz/dashboard), login and select your server. write the name of the application and then press "New Application"&#x20;

<figure><img src="/files/08FrSX67YS7kZQPSVkOl" alt=""><figcaption></figcaption></figure>

### 2. Fill out the applications data

<figure><img src="/files/ITPG1hFwKLGdA6pA6vey" alt=""><figcaption></figcaption></figure>

When you want to create a Application, you must fill in some data so that Appy is aware of what you want it to do.

#### Normale features:

1. **Enable:** This one used to Enable/disable, its very usefull if you want to wait a week or so before your members can apply to this application. It can also be disable if you just want to close the application for some time, withour deleting it. &#x20;
2. **Application Name:** You can edit the applications name.
3. **Logging channel:** The logging channel is a channel where all the filled and submitted applications will go, and will be stored to be accepted/denied by you or your staff members. You can choose to set the permissions so that only you and your staff can see this, or make it open so everyone can see it. To change private/open permissions, must this be done in the channel settings on your server.
4. **Staff Threads:** If you want your logging channel to look clean and only contain the submitted applications. You can activate Staff Threads, so you and your staff members have a possibility to chat about the applications.&#x20;
5. **Completion message:** Use this if you want to send a personal messages to the user who have just completed an application.
6. **Accepted Message:** Use this if you want to send a personal messages to the user you just accepted.&#x20;
7. **Denied message:** Use this if you want to send a personal message to the user you just denied.
8. **Restricted roles:** Here you can select the roles on your server that are not allowed to use the application. \* *If you have selected several Restricted roles, please note that if they only have one of these roles, they cannot apply.*
9. **Required roles:** Here you can select the roles that are required to be able to apply. \**If you have selected several Required roles, the user mush have all of them to apply.*&#x20;
10. **Accepted roles:** The roles an applicant will be given when their application is accepted.
11. **Denied roles:** The roles an applicant will be given when their application is denied.
12. **Ping roles:** The roles which are pinged when an application is made (useful for pinging staff!).
13. **Accepted removal roles:** The roles which will be removed when an applicant is accepted.
14. **Denied removal roles:** The roles which will be removed when an applicant is denied

#### ![](/files/41QVAVdF2pPAcUaNSH6q)Premium features:&#x20;

1. **Application manager roles:** If you have set your logging channel to be open for the other users then your staff members, but would like to decide for youself who can accept/deny the applications. If you have not set any roles in this, everyone on the server can process the applications.
2. **Application cooldown:** How often someone can re-apply to the application. Cooldown (In seconds)

### 3. Questions

<figure><img src="/files/gTGzvGu2BPFbatb5VL6x" alt=""><figcaption></figcaption></figure>

You have made it through the data, now its time to make some quesions. \
There is two types of question you can make:&#x20;

* Ordinary questions
* Multiple choice questions

#### The ordinary questions

The ordinary questions are questions where the applicant must answer text-based. They have freedom to answer the question and have the option to write a few words or a whole novel.

<figure><img src="/files/LDapTuzmKI6YKNnAKEsJ" alt=""><figcaption></figcaption></figure>

#### The multiple choice questions

The multiple choice questions are questions where you choose the answer options. These questions are good for getting answers to specific things, where the applicant does not need to write anything, but instead has the opportunity to choose between options you have chosen.

<figure><img src="/files/8a58Jqgz9rIIvobSsw9z" alt=""><figcaption></figcaption></figure>

### 4. Save

&#x20;Click ![](/files/j1i2pbQGM2ryeQyC8d5K) to save your progress, and the application will be saved. \
When the application is **Saved** and **Enabled** the users can now apply to the application.&#x20;

## You are done

{% hint style="success" %}
Want to know how to apply to your application? Head to [How to apply](/getting-started/set-up/how-to-apply).&#x20;
{% endhint %}

{% hint style="info" %}
**Support**\
If you need help with setting up applications please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help
{% endhint %}


# Panels

You have now made an application form and would like to post it so that is displayed for your members.

## What is a Panel?&#x20;

With a Panel you can show which open application forms you have, this provides an easier overview for your members.\
You can have several application forms under one Panel or you can choose to only one. A panel is an easy way for you to display all the application forms that members can access. It is easy to get an overview if for example, you have several application forms open at the same time.

<figure><img src="/files/N9qvQmNB1v6e7IUoXbdp" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Your members will still be able to apply with the `/apply <application_name>` [`command`](/resources/commands)&#x20;
{% endhint %}

## The Panel overview

<figure><img src="/files/Vdg7Fc2ig4AUpK3Un1ky" alt=""><figcaption></figcaption></figure>

In order to understand panels and how to create/edit panels, you must first understand the panel overview.\
The Panel overview is divided into 3 sections as seen above.

* <mark style="background-color:green;">**GREEN**</mark>**&#x20;- The sidebar.** \
  This one will always be displayed no matter where you are on the dashboard. In the sidebar, you will be able to choose the many features that Appy offers. Hold your move over the feature in the sidebar to read about what its. In this case, select **Panels**.&#x20;
* <mark style="background-color:red;">**RED**</mark>**&#x20;- Panel overview.** \
  This section is for creating new panels, viewing your panels and deleting panels.
* <mark style="background-color:blue;">**BLUE**</mark>**&#x20;- Panel options.** \
  In this section you can edit your panels. There are various things that can be edited for Panels. It is also from here that you can send your panels out on a discord server.

## How to set up a Panel&#x20;

It is super easy to set up a panel, with 3 **steps** you can display your application forms on your discord and your memebers can start applying through panels.

### 1. Make a new Panel

To create a new panel, write the name of the Panel and then press "New Panel"&#x20;

<figure><img src="/files/jd8zLAJ3uct28uuxhBxz" alt=""><figcaption></figcaption></figure>

### 2. Fill out the panel data&#x20;

<figure><img src="/files/VlJZbYtUJunGYNkU9iBu" alt=""><figcaption></figcaption></figure>

When you want to create a Panel, you must fill in some data so that Appy is aware of what you want it to do.

#### Normale features:

1. **Name:** You can edit the panels name.
2. **Description:** Make a description for the panel.&#x20;
3. **Channel:** The channel is where the panel is sent to. *The members you think should be able to see the panel have access to this channel.*
4. **Applications:** Under Applications, you choose the applications forms you want to be displayed in the panel.&#x20;

#### ![](/files/41QVAVdF2pPAcUaNSH6q)Premium features:&#x20;

1. **Panel footer:** Panel footer is the footer of the panel. Use this block if you have a final comment for your panel.
2. **Panel Image:** Panel image is the image of the panel, that will be posted with the panel embed. (Must be a valid image URL)
3. **Button Panel:** Choose whether your members should select the applications through buttons or drop down menu.
4. **Panel Color:** Panel color is the color of the sidebar when its send to discord.&#x20;
5. **Panel type:** Panel type allows you to change the interaction type to use a dropdown menu or buttons

### 3. Send the panel

You have now filled out the panel data and are ready to post it. \
Click ![](/files/j1i2pbQGM2ryeQyC8d5K) to save your progress

Click ![](/files/tgkmqtL6DTRHAJlLdjLJ) to send your panel to the channel you have set.&#x20;

You are now done and have sent your panel out on your discord. Your memebers can now use the panel to find and apply through.&#x20;

{% hint style="info" %}
**Support**\
If you need help with Panels please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help.
{% endhint %}


# How to apply

You have seen that new staff, new members or other things are being sought. You're ready to apply, but how do you do it?

**There are two ways to apply:**

* Use the slash command
* Use the panel

## Apply through slash command

Slash commands are smart, fast and easy to use.\
You can apply to all applications that are enabled by using the slash command.

{% hint style="warning" %}
`The apply slash command: /apply <application_name>`
{% endhint %}

### How to use /apply

<figure><img src="/files/28fmk5SYEmxZ7dFCTIr5" alt=""><figcaption></figcaption></figure>

To apply through the slash command:&#x20;

1. Write `/apply`
2. Choose which application you want to apply to
3. Hit enter
4. Appy will now send you a DM

## Apply through a Panel

The panel is a easy way to see when the server have a application open and pick the right one without using the slash command.&#x20;

{% hint style="warning" %}
The applications creator have to make a panel, before it will be posted your discord. If there is no panel, you have to apply through the [slash-command.](#apply-through-slash-command)&#x20;
{% endhint %}

### How to use a Panel

<figure><img src="/files/nbopeYTLQ5AGdA9Cxp92" alt=""><figcaption></figcaption></figure>

To apply through a panel with **drop down menu:**&#x20;

1. Click the drop down "Make a selection"
2. Choose the application you want to apply to
3. Apply will now send you a DM

To apply through a panel with **buttons:**

<figure><img src="/files/QSMppcgqtNl9IoW0O4Cr" alt=""><figcaption></figcaption></figure>

1. Click the button with the titel of the application you want to apply for
2. Apply with now send you a DM.

{% hint style="info" %}
Are you getting a error or do the bot not react? Head to [**Troubleshooting** ](/resources/troubleshooting)or join our [**Support server**](https://discord.com/invite/bDmc55c6zY) to get help.&#x20;
{% endhint %}


# Polls

With Appy bot you can set up real-time results polls. \
Polls are incredibly useful for doing surveys on your server, for getting knowledge from your members or you can use polls in connection with applications if there are several of you who have an opinion in one or more specific applications.

{% hint style="success" %}
**Tip**\
Appys live polls is extremely useful in connection with an application where there are several people, who have to help decide whether the applicant should be approved or rejected.
{% endhint %}

## How to use Polls?

To create a poll you have to use a `slash` command in this case <mark style="color:yellow;">`/poll`</mark>

To set up a poll you will have to:&#x20;

1. Go to your discord.&#x20;
2. Write `/poll` and a poll command will show from Appy.&#x20;
3. Then select which channel you want the poll to take place in.
4. Ask your question
5. Write your answer options. It is possible to add up to 9 answer options.
6. Choose if the users can multiple vote
7. Hit enter and your poll will be posted.

<figure><img src="/files/Bn6VXkClr3JAY8pxLYHU" alt=""><figcaption><p>This picture show how to use the <code>/poll</code> command</p></figcaption></figure>

## The Result

<figure><img src="/files/epQ3ZGkt5NDN1NsKlKJv" alt=""><figcaption><p>This is the final result of a poll</p></figcaption></figure>

{% hint style="info" %}
**Support**\
Are you unsure how to use the **`/poll`** command or do you find that the bot does not react as you expected. \
Do not hesitate to contact our **supporter** at Appy's [**Support Server**](https://discord.com/invite/bDmc55c6zY).
{% endhint %}


# Custom bot

A page explaining how to setup custom bots

First, head on over to the appy dashboard by [clicking here](https://appybot.xyz/dashboard?selected=customInstance)

Once done, you will see the following page. Now its time to start configuring your bot, see below for more details

<figure><img src="/files/uUztNXxhK09I9JLYRF6C" alt=""><figcaption></figcaption></figure>

## Creating the app

First, kick the main Appy bot from your server (don't worry, your server settings wont be deleted). Once done, visit the discord developer page by [clicking here](https://discord.com/developers/applications)

### Click the new application button:

<figure><img src="/files/9MB2GHf900bV1B8r3Zq1" alt=""><figcaption></figcaption></figure>

Fill out the contents of the form and click create:

<figure><img src="/files/JrLGBgWHAegwezBZA1d7" alt=""><figcaption></figcaption></figure>

Head on over to the "bot" page and enable the circled intents.

{% hint style="warning" %}

## Important

You must only enable the settings which are circled. If you enable any others you may run into issues.
{% endhint %}

<figure><img src="/files/casmcLqVfUHKu68rD4t1" alt=""><figcaption></figcaption></figure>

## Setting up OAuth callbacks

The next step is to setup the oauth callback so that you can invite the bot to your server. Head on over to the "oauth" page and copy the following url into the redirects box: `https://appy.bot/callback/discord`&#x20;

<figure><img src="/files/pcRam9Wd1EuDl5ATTR4H" alt=""><figcaption></figcaption></figure>

## Obtaining the bot token

Head on over to the "bot" tab, and you'll see your token. Copy this and paste it into the appy website

<figure><img src="/files/QVcy3wZTf6hib1i3RoFL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/sqPHfiW3QzWaP4zrASQZ" alt=""><figcaption></figcaption></figure>

Now, go back to appy site and finish the configuration!


# Ticket system

What are Appy tickets?

Appy is an easy to use and highly customizable Discord ticket bot. The bot allows users to create private support channels where they can communicate with server staff to get help on specific issues.\
\
Appy bot offers a bunch of different customization settings to ensure that we can fit your needs. It is super easy to setup and should only take a few minutes!

{% hint style="success" %}
If you need any assistance setting up the Discord ticket system with Appy, feel free to join our [support server](https://discord.gg/JHGsebRA9e) and open a ticket to get help from our support staff.
{% endhint %}


# Ticket setup

Setup guide for Appy tickets

{% hint style="info" %}
By following this guide you must have `Administrator`permission and Appy must be invited to your server.
{% endhint %}

## Step one

Visit the [Appy website](https://appybot.xyz/dashboard) and select the server which you want to configure.

<figure><img src="/files/DWSzeh7SyMUKfS7XGSBG" alt=""><figcaption><p>Appy dashboard</p></figcaption></figure>

## Step 2:

Once you have selected select the "ticket templates" option in the side navbar. A ticket template is what is used to configure your ticket, it has different options such as specifying actions whenever a user leaves, pinging support roles and setting up ticket categories/logging.

<figure><img src="/files/xxZr9VWJSVcWX0vsFG2o" alt=""><figcaption></figcaption></figure>

## Step 3

The next step is to create a ticket template, you can do this by writing the ticket name in the text input and clicking "new ticket template"

<figure><img src="/files/CdDycnmUfrzg9CDMRZmz" alt=""><figcaption><p>create a ticket template</p></figcaption></figure>

## Step 4

Fill out the required settings.&#x20;

* Name: this is the name of the ticket, eg support ticket
* Ticket category: the category channel that user created tickets will be made under
* Ticket logging channel: The channel where closed tickets will be sent too (transcripts)
* Support team roles: Anyone with these roles can view tickets and close them &#x20;

Once you have filled out the necesary information click the save button at the bottom of your screen.

<figure><img src="/files/GbjOgrVcxLP72A9WuWxb" alt=""><figcaption></figcaption></figure>

## Step 5

Now that you have made your ticket template, it is now time to send it to your discord server. You can do this by navigating over to the "Ticket panels" section on the side navbar.

<figure><img src="/files/c0sQI7tCaAwAlBRamYtL" alt=""><figcaption></figcaption></figure>

## Step 6

Create a ticket panel and fill out the necessary information. You'll now be able to select a ticket template in the `linked tickets`dropdown. Then, click `save`and then click the `send panel`button at the bottom of your page.&#x20;

<figure><img src="/files/eQzg0dr0a7U9MME7ykiD" alt=""><figcaption></figcaption></figure>


# Settings

## Action on user leave

This setting allows you to perform specific actions whenever a user who has an active ticket leaves the server.

| Action            | Description                                                                                                                 |
| ----------------- | --------------------------------------------------------------------------------------------------------------------------- |
| Nothing (default) | When a user leaves nothing will happen to the ticket, it will remain open until manually closed by a staff member.          |
| Close             | When the user leaves the server the ticket will automatically be closed.                                                    |
| Send message      | When the user leaves Appy will send a message inside of the ticket letting staff members know the user has left the server. |


# Applications


# Settings

## Action on user leave

This setting allows you to perform specific actions whenever a user which has a pending application leaves the server.

| Action            | Description                                                       |
| ----------------- | ----------------------------------------------------------------- |
| Nothing (default) | When a user leaves nothing will happen to the application.        |
| Deny application  | When a user leaves the application will get automatically denied. |


# Commands

Below you can find a list of the commands that Appy uses. These can be used on your discord server.

## General

Commands for viewing various Appy-related information, and accessing non-server-specific features.

| Command name | Description                           |
| ------------ | ------------------------------------- |
| `/help`      | Provides a list of the bots commands. |
| `/stats`     | Displays stats for the bot.           |

## Application

Commads used in connection with applications.

| Command name                   | Description                                      |
| ------------------------------ | ------------------------------------------------ |
| `/apply <application_name>`    | Allows users to apply for an application.        |
| `/export_applications <query>` | Allows you to export applications to CSV format. |

## Poll

Commads used to create a poll.

| Command name                                     | Description                               |
| ------------------------------------------------ | ----------------------------------------- |
| `/poll <channel> <question> <option1> <option2>` | Allows you to create polls for your guild |

## Premium

Premium have to be activated on the dashboard. You can use a command to get a link direct to activate your premium on the dashboard.

| Command name | Description                                                           |
| ------------ | --------------------------------------------------------------------- |
| `/premium`   | Will send you a direct link to the dashboard premium activating side. |

{% hint style="info" %}
**Support**\
Are you unsure how to use these commands or do you find that the bot does not react as you expected. \
Do not hesitate to contact our **supporter** at Appys [**Support Server**](https://discord.com/invite/bDmc55c6zY).
{% endhint %}


# Permissions

In order for the Appy bot to function optimally, there are some things Appy must be allowed to do on your server.&#x20;

Below you will find an overview and a description of the things that Appy bot must be allowed to do in order to be 100% functional.&#x20;

<table><thead><tr><th width="183">Premission</th><th width="436.3333333333333">Reasoning</th><th>Category</th></tr></thead><tbody><tr><td>View Channels</td><td>In order to view the channel where applications or polls will be sent</td><td>Application</td></tr><tr><td>Manage Roles</td><td>In order to give roles or remove roles from users who have been accepted/denied</td><td>Application</td></tr><tr><td>Manage Webhooks</td><td>In order to create/remove webhooks used for logging</td><td>Application</td></tr><tr><td>Kick Members</td><td>In order to ban members who's applications have been denied</td><td>Application</td></tr><tr><td>Ban Members</td><td>In order to ban members who's applications have been denied </td><td>Application</td></tr><tr><td>Send Messages</td><td>In order to respond to users commands and send completed applications to the log channel</td><td>Application</td></tr><tr><td>Send Messages in Threads</td><td>In order to send messages in application threads</td><td>Application</td></tr><tr><td>Create Public Threads</td><td>In order to create threads which are attached to applications so staff members can discuss them.</td><td>Application</td></tr><tr><td>Create Private Threads</td><td>In order to create threads which are attached to applications so staff members can discuss them.</td><td>Application</td></tr><tr><td>Embed Links</td><td>In order to send embedded links in messages.</td><td>Application</td></tr><tr><td>Attach Files</td><td>In order to send applications as text files if they exceed character limits, also allows the bot to send exported applications</td><td>Application</td></tr><tr><td>Add Reactions</td><td>Allows the bot to add reactions to messages (Used in the poll command)</td><td>Utility</td></tr><tr><td>Use External Emoji</td><td>Allows the bot to use External emojis (Used in poll command)</td><td>Utility</td></tr><tr><td>Read Message History</td><td>Allows the bot to listen to commands and respond</td><td>All</td></tr><tr><td>Create channel</td><td>Allows the bot to create a channel</td><td>Verification/tickets</td></tr><tr><td>Manage channel</td><td>Allows the bot to edit channel permissions</td><td>Verification/tickets</td></tr></tbody></table>

{% hint style="info" %}
**Support**\
If you are still unsure why Appy should have access to these things or if there are problems with Appy, do not hesitate to contact our **supporters** on our [**Support server**](https://discord.com/invite/bDmc55c6zY) or go to our "[**Problems with Appy?**](broken://pages/q79pBysYeGB7SmKUYmAb)**"** side.&#x20;
{% endhint %}


# Premium

## Take your applications to the next level!

Thank you for your interest in **Appy premium**! Your donation is very much appreciated and is vital for keeping the bot up and running. This premium subscription can be used in one server and will end at the end of the month (If you decide to cancel your subscription) **Premium perks.**

<table data-view="cards"><thead><tr><th align="center"></th><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td align="center"><p><img src="/files/V601fH9Vu3DtUwUtaWxW" alt=""></p><p>The free plan of Appy, allows you to use all the <strong>free features.</strong></p></td><td align="center"><img src="/files/rQtBS8HCsBZrxMCLgr9D" alt=""></td><td></td><td></td></tr><tr><td align="center"><p><img src="/files/PAXSMCN6Qa1DhV7JjKoe" alt=""></p><p>This tier allows you to enable Appy premium in <strong>1 servers.</strong></p></td><td align="center"><img src="/files/JXu3LcuASSHYCCzHBM5t" alt=""></td><td></td><td></td></tr><tr><td align="center"><p><img src="/files/kjSEmrN1ZuBq7H1W9zAq" alt=""></p><p>This tier allows you to enable Appy premium in <strong>3 servers</strong>.</p></td><td align="center"><img src="/files/NL038Wi2hpq2SCsWkFqO" alt=""></td><td></td><td></td></tr></tbody></table>

## Appy Plans ![](/files/41QVAVdF2pPAcUaNSH6q)

<table><thead><tr><th width="256">Feature Description</th><th width="114">FREE</th><th width="111">TIER 1</th><th width="108">TIER 2</th></tr></thead><tbody><tr><td><mark style="color:blue;"><strong>Server Management</strong></mark></td><td></td><td></td><td></td></tr><tr><td>Appy Bot on servers</td><td>Unlimited</td><td>1</td><td>3</td></tr><tr><td>Fully functional dashboard</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Customizable Commands</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Support at Appys Support Server</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Logging on dashboard</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td><mark style="color:blue;"><strong>Applications Management</strong></mark></td><td></td><td></td><td></td></tr><tr><td>Applications </td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Total applicants</td><td>Unlimited</td><td>Unlimited</td><td>Unlimited</td></tr><tr><td>Staff threads</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Total forms</td><td>5</td><td>100</td><td>100</td></tr><tr><td>Application history</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Unlimited restricted roles</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Unlimited accept roles</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Unlimited deny roles</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Unlimited ping roles</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Customizable completion message</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Access to the application manager setting</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Application manager roles</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td><mark style="color:blue;"><strong>Panels</strong></mark></td><td></td><td></td><td></td></tr><tr><td>Application panels</td><td>5</td><td>100</td><td>100</td></tr><tr><td>Panel with drop down menu</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Panel with buttons</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Panel image</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Panel footer</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Panel color</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td><mark style="color:blue;"><strong>Poll</strong></mark></td><td></td><td></td><td></td></tr><tr><td>Real-time updating Poll</td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Poll answer options</td><td>9</td><td>9</td><td>9</td></tr><tr><td><mark style="color:blue;"><strong>Tickets</strong></mark></td><td></td><td></td><td></td></tr><tr><td>Customizable panel</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr><tr><td>Action on user leave</td><td><img src="/files/IcXclwtlz0mgPUaWE3ws" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td><td><img src="/files/C4NX5c8ICTed8BV9O4Nt" alt=""></td></tr></tbody></table>

## How to activate Premium?

You can activate your Premium in 3 easy steps.&#x20;

1. Go to the Appy [dashboard](https://appybot.xyz/dashboard?selected=premium)&#x20;
2. Click ![](/files/41QVAVdF2pPAcUaNSH6q)Premium, right next to Guild selection
3. Click "Add server" and choose the server you want to activate Premium on.&#x20;

<figure><img src="/files/chVh19FuzWSWdpjcXGuE" alt=""><figcaption></figcaption></figure>

## Frequently asked questions Premium

<details>

<summary>What is Appy Premium?</summary>

Take your applications to the next level with Appy premium! \
Appy premium offer some features that are not in the free version of Appy.&#x20;

These features will help with better management of your applications.\
They are particularly suitable for larger communities or communities that have many applications at the same time.

</details>

<details>

<summary>Can I get a refund if I don't like it?</summary>

If, unexpectedly, you do not like Appy Premium after your purchase, you can get a refund within 24 hours of your purchase.

</details>

<details>

<summary>Can I transfer my premium subscription to another server?</summary>

If you want your Premium moved from one server to another server.&#x20;

1. Go to the ![](/files/41QVAVdF2pPAcUaNSH6q)Premium side on the dashboard.&#x20;
2. Click on Disable at the server you want to cancel it on
3. Click on Activate on the server you want to enable the Premium on.&#x20;

Your Premium will not be transfered to the new server. *This can take a few minutes.*

</details>

<details>

<summary>Can someone else buy Premium for my server?</summary>

If you are a team on your server and you want Premium. \
It does not need to be you as the owner of the server who buys it, just as long as the person who buys Premium has the right permissions on the server.

</details>

<details>

<summary>Can I stop my subscription anytime?</summary>

You can cancel your subscription anytime and will end at the end of the month.&#x20;

</details>

<details>

<summary>What is the money used for?</summary>

Appy is a bot which requires powerful hardware and softwares. The money you pay for Appy Premium will help keep the bot up and running

</details>


# FAQ

Here you can see a list of the most frequently asked questions.

Click through the pages to find answers to your questions.

<details>

<summary>What is Appy Bot?</summary>

Appy is the best **free** to use Discord application bot for your Discord community. Even if you are a small or large community, Appy is an absolute must-have for your community.<br>

**Appys features:**&#x20;

* Application management with accept/deny buttons&#x20;
* Over 15 customizable settings
* User-Friendly Panels
* Interactive Dashboard
* Role management
* Real-time polls

</details>

<details>

<summary>What is Appy Premium?</summary>

There are 2 tiers of Premium.

**Tier 1:** Will allow you to activate premium on **1** server.\
**Tier 2:** Will allow you to activate premium on **3** servers.

Read more about what you get with premium [here.](broken://pages/PmqQiXIM4RYOp3ZfayzR)

</details>

<details>

<summary>How to make a application?</summary>

Head to [Application forms](/getting-started/set-up/applications-forms) to see the guide how to set up a application.&#x20;

</details>

<details>

<summary>How do i invite Appy to my server?</summary>

You can invtie Appy by clicking [HERE](https://discord.com/oauth2/authorize?client_id=853327905357561948\&permissions=8\&scope=applications.commands%20bot) or go to [Invite Appy](/getting-started/set-up/invite-appy) to find a guide.&#x20;

</details>

<details>

<summary>What  is Appy's perfix?</summary>

Appy's prefix is <mark style="color:green;">**`/`**</mark>. You can type <mark style="color:green;">**`/help`**</mark> for a list of commands.\
Go to [Commands ](broken://pages/v0m8kF5DR1iOdBGVMAiw)to see Appys commands.&#x20;

</details>

<details>

<summary>Can someone else buy Premium for me?</summary>

If you are a team on your server and you want Premium. It does not need to be you as the owner of the server who buys it, just as long as the person who buys Premium has the right permissions on the server.

</details>

<details>

<summary>Where can i get support?</summary>

If you need help with Appy, do not hesitate to contact our **supporter** at Appy's [**Support Server**](https://discord.com/invite/bDmc55c6zY).

</details>

<details>

<summary>Is Appy open source?</summary>

No.

</details>


# Troubleshooting

From time to time you will get a error messages, this cannot be avoided as Appy is an online bot that is constantly being worked on to improve it.\
Head through the pages or use the sidebar on the left to find your problem.&#x20;

{% hint style="success" %}
**Support**\
Are you getting an error message that cannot be resolved on this page? So don't hesitate to join our [**Support Server**](https://discord.com/invite/bDmc55c6zY) to get help.
{% endhint %}


# Invalid permissions to view applicants application

viewing an applicatiants application on the dashboard, only available to server admins or people with application manager role

![](/files/QBvUXzKr25ldzCufE69b)


# invalid application logging channel

explain how to set an application logging channel

Go to your application on the appy dashboard and set a logging channel![](/files/wNeqdQjdziXNCBHp8vy2)


# Unkown application

explain how to use /apply and explain possible reasons fo rgetting known application error in /apply command


# Closed DM's

<figure><img src="/files/nw0uRrG3M8eTwwOLeERv" alt=""><figcaption></figcaption></figure>

## Why is Appy sending this?

If you have a closed DM, then Appy cannot send you the application form and an error will therefore occur.

## How to fix it?

There are a couple of different settings which can cause this problem.

First of all, make sure you have not blocked Appy bot. If you have blocked it, unblock it and try again. If you are still having issues, read below:

1. Go to your Discord client settings
2. Click on Privacy and Safety
3. Turn on the "Allow direct messages from server members"&#x20;

<figure><img src="/files/ex7qQWYNUkdvWj5ZCy54" alt=""><figcaption></figcaption></figure>

If you are still having issues after this, go to the server which appy cannot dm you in and right click the server profile picture in your server navigation bar. You will see a "privacy settings" button, click this.

<figure><img src="/files/OUTtNAiza0qwHgegzlUY" alt=""><figcaption></figcaption></figure>

Once done, you will then see a popup, make sure the "Direct messages" option is enabled&#x20;

<figure><img src="/files/UnqR9DTyROZGM6d4mRyE" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Support**\
If you have questions about this, please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help.
{% endhint %}


# Appy bot is offline

## Appy is not responding?

There can be several reasons why Appy is offline. It could be that the serves has gone down, we are restarting the server or there is maintenance on the server.

## How to fix?

First make sure the bot is online or offline.&#x20;

<figure><img src="/files/o0xjdy2bOmiTXXnnSsWM" alt=""><figcaption></figcaption></figure>

If the bot icon have a <mark style="color:green;">green dot</mark> the Appy Bot is online and everyone is good.&#x20;

If the bot icon is grey, the Appy bot is offline. Head to our [**Support Server**](https://discord.com/invite/bDmc55c6zY) and check the last messages in **#announcements** and **#bot-status**

{% hint style="warning" %}
**Tip:** \
If Appy is offline there is nothing you can do other then check the #bot-status at our [**Support Server**](https://discord.com/invite/bDmc55c6zY), just be patient whilst we put Appy up. \
If we do not seem aware of the issue, you can let us know in the #support channel.
{% endhint %}

<details>

<summary>Get Appy updates into your channels</summary>

All the **important** channels on our [Support server](https://discord.com/invite/bDmc55c6zY) are *announcement* channels, this means you can "<mark style="color:orange;">**Follow**</mark>" them to get the updates directly into your own server.

</details>


# Role problems

What do you do if you've set the Appy bot to give or remove roles when accepting and rejecting people who have submitted an application, and it doesn't? You can find the answer to this below!

## Role to low in Hierarchy

<figure><img src="/files/8vZ6yt3BJbchT5CAuExR" alt=""><figcaption></figcaption></figure>

Appy cannot give/remove roles when the bots role is too low in the hierarchy.\
What to do then?&#x20;

1. Go to your **Discord** server settings&#x20;
2. Click on **Roles**.&#x20;
3. Find and click on **Appy's role**
4. Now move Appy's role **above** the roles you want the bot to give/remove.

<figure><img src="/files/qSvccM71ZH63onmBfPoM" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Appy's role need to be higher then the roles you want it to give/remove.&#x20;
{% endhint %}

## Role permissions

Another thing that can cause Appy not to grant/remove roles is role premissions. \
You have to make sure Appy bot have the permission to manage roles.&#x20;

To make sure it have the premission:&#x20;

1. Go to your Discord server settings
2. Click on **Roles**.&#x20;
3. Find and click on **Appy's role**
4. Click on **Permissions**
5. Find **Manage Roles** and ensure its <mark style="color:green;">**ON**</mark>

<figure><img src="/files/PvebsyeoAAKZqBiEcZ74" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Support**\
If Appy is still showing you the error message, please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help.
{% endhint %}


# Application canceled

<figure><img src="/files/CozH22WJBuaVDaKrn85h" alt=""><figcaption></figcaption></figure>

If this appears in your application, it is because you have spent too much time on it or you have been away from it for too long

{% hint style="danger" %}
You have 2 hours (120 minutes) from the time you press <mark style="color:green;">start</mark> to complete your application.
{% endhint %}

If you experience this, you need to start your application over again. Fortunately, there are some tricks for this.

1. Go back to the server where the application is deployed.
2. Write: `/apply <application_name>`&#x20;
3. `You will not start the application over again.`&#x20;
4. Go to the DM from Appy and copy your answers from the canceled application and paste it into the new application at the right questions. This way it will go faster.
5. You can now start where your old application was canceled in the new application.

{% hint style="info" %}
**Support**\
If you have questions about this, please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help.
{% endhint %}


# Large applications

<figure><img src="/files/tCWovNqKJzKlmz5jcYqK" alt=""><figcaption></figcaption></figure>

## Application was to large?

Sometimes you will find that an application was to large to be displayed in an embed. \
Click the link to Appys dashboard where you can see the application on the dashboard.&#x20;

## Why is applications to large?&#x20;

* If length of entire embed is over 6000 characters.

## Why cant my staff not see the large applications?

Not everyone has access to the dashboard and in this way can see the long applications.

How to fix it:&#x20;

* Assign the roles that need to see the applications permission to "Manage Server" at the server settings.&#x20;
* Or use the premium feature: <mark style="color:yellow;">Application manager roles.</mark>

{% hint style="danger" %}
Giving permission to "Manage Server" can be dangerous, as your users who have this permission will be able to: *`Allow members to change this server's name, switch region, view all invites, add bots to this server and create and update AutoMod rules.`*
{% endhint %}

{% hint style="info" %}
**Support**\
If you are unsure what to do, please join our [**Support server**](https://discord.com/invite/bDmc55c6zY).&#x20;
{% endhint %}


# Empty messages

If you send your panel to a channel and it shows a blank message or if you try to fill out an application and Appy only sends blank messages, you've come to the right place.

<figure><img src="/files/17XR4FU8bEEdFfd5fMdE" alt=""><figcaption></figcaption></figure>

## How to fix?

There is a simple way to fix this:&#x20;

1. Go to your discord settings
2. Click on Text and Images
3. Activate Embeds and link prewiews so its green.&#x20;

<figure><img src="/files/OjFumtmwZVZq6wAh42cJ" alt=""><figcaption></figcaption></figure>

Now your messages should look like this:![](/files/81JPWPzyw8G59QnwN1ZB)

{% hint style="info" %}
**Support**\
If Appy is still showing you empty messages, please join our [**Support server**](https://discord.com/invite/bDmc55c6zY).&#x20;
{% endhint %}


# Appy is not posting

You have made an application form and pressed save, but it does not appear on your discord. There could be several reasons for this.

## How to fix?

* You need to make a [Panel](/getting-started/set-up/panels)
* [Appy is offline](/resources/troubleshooting/appy-bot-is-offline)

{% hint style="success" %}
Your applicantion form is active and your members can still apply through the [commands](/resources/commands) `/apply <application_name>`
{% endhint %}


# Disabled application

## Application is disabled?

If you not an admin of the server ask a member of server staff if the application should be disabled.

If you are an admin of the server you can fix this by following the steps below.

## How to fix on dashboard

1. Go to the disabled application
2. If there is a red X, then its disabled.&#x20;
3. Turn it on.&#x20;
4. Your application is now enabled and members can now apply to it.&#x20;

<figure><img src="/files/7aEW0t1f8DxCcVehCPMH" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Support**\
If you have questions about this, please join our [**Support server**](https://discord.com/invite/bDmc55c6zY)**.** We'll be happy to help.
{% endhint %}